REFUND POLICY

At PureUnTI, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a simple and hassle-free return and refund process.

Return Window

• You have 30 days from the date of purchase to return your product for a full refund.
• To be eligible for a return, the product must be in original condition, unused, and with all original packaging.

How to Initiate a Return

• Contact our customer support team at [UntiCare@gmail.com] within 30 days of receiving your order to initiate the return process.
• Our team will provide you with detailed return instructions and a return label (if applicable).
• Pack your product securely and send it back to us using the provided label.

Refund Process

• Once we receive your returned product and confirm its condition, we will process your refund.
• Refunds will be issued to the original payment method used during purchase.
• Please note that shipping fees are non-refundable.

Exchanges

• If you’d prefer an exchange instead of a return, we’d be happy to assist you.
• Please contact our customer support team to discuss your exchange options.

Our Commitment

• We are dedicated to ensuring your satisfaction and will work quickly to resolve any issues. If you have concerns, our team is here to assist you every step of the way.